The last Windows update in May 2014 created this scenario again. First, follow the instructions in the link below for such an error: are a couple of Youtube videos regarding the issue as well. tag=posts;msg5518840Next, remember that if you had a computer shop install your operating system, it's entirely possible they didn't install a fully legal version, even though they said they did.
Do you know what causes it and is there anything I can do to fix it? It's not that uncommon, so check the steps below for fixes.. v=75hk_By K3HQ________________________________Next, if you can actually boot the computer,for issues regarding malware, follow the instructions in the link below to scan and remove any malware, spyware and adware.
Try doing the Diagnostics and Validate Windows options.
For more information about genuine Windows, go to the genuine Windows website for FAQ's.
Genuine Windows is a recurring process that checks your product key to ensure it's being used with the hardware it was paired with during activation.